Billing Disclaimer

Last Updated: September 4, 2026

This Billing Disclaimer applies to purchases made through JoyFreshMart (joyfreshmart.in).

1. Billing Information

Customers are responsible for providing accurate billing information while placing an order.

This may include:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Contact information

  • Any other information required to process the order or issue applicable documentation

Please carefully review your information before completing your purchase.

2. Product Prices

All prices displayed on JoyFreshMart are generally shown in Indian Rupees (INR).

Prices may be changed, corrected or updated at any time without prior notice.

In the event of an obvious technical or pricing error, JoyFreshMart reserves the right to correct the error and, where necessary, cancel the affected order and process an eligible refund.

3. Taxes and Charges

Applicable taxes, shipping charges and other charges, where applicable, may be added to the order total during checkout.

The final payable amount presented during checkout should be reviewed before completing payment.

4. Payment Processing

Payments may be processed through third-party payment gateways or payment service providers.

JoyFreshMart does not control the technical operation of third-party payment systems and is not responsible for temporary payment-gateway failures, bank declines, transaction interruptions or delays caused by financial institutions or payment processors.

5. Failed or Pending Transactions

If money has been deducted from your bank account but your order has not been successfully confirmed, please contact us at freshmartjoy@gmail.com with the relevant transaction or order details.

We will review the transaction and take appropriate action based on the payment status received from the relevant payment service provider.

6. Duplicate Payments

If you believe that you have been charged more than once for the same order, please contact us promptly with the order and transaction details so that the matter can be investigated.

7. Incorrect Billing Information

JoyFreshMart cannot be held responsible for billing or delivery problems resulting from incorrect information provided by the customer.

Customers should verify all details before submitting an order.

8. Billing Support

For billing-related questions, contact:

JoyFreshMart
Khewat No. 16, Killa No. 16/13, Devlawas, Khor, Pataudi, Gurgaon – 122503, Haryana, India
Email: freshmartjoy@gmail.com
Website: joyfreshmart.in